Terms & Conditions
Payment and Delivery
We accept payments via PayPal.
All payments must be made in U.S. dollars.
Orders are generally shipped 3 to 5 days from receipt of the order although this may be longer during holiday periods.
If you are not completely satisfied with your purchase, you may return it to us un-used in a saleable condition in the original packaging within 30 days of receipt for a prompt exchange or refund. Return postage is not refundable.
To request return authorization you can contact us via telephone or e-mail for return authorization and shipping instructions. Please include your Order ID number in your correspondence.
The content of this Website, www.englishlavenderfarm.com (the "Site"), including but not limited to, the text and images displayed and their arrangement (collectively, the "Materials"), are copyrighted by TELF. The Materials on this Site may not be copied, modified, distributed, republished, uploaded, downloaded, posted or transmitted in any way, without the prior written consent of TELF, save that you may download one copy of the Materials onto your computer for your personal, non-commercial use, provided you do not delete or change any copyright, trademark or other proprietary notices contained in the Materials. Modification or use of the Materials other than as permitted above violates TELF's intellectual property rights. No other permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter or modify the Materials, hyperlink other websites to this Site, or to use TELF's trademarks, trade names or copyrighted materials for any reason.
You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorized copying of the Materials. Except as expressly provided herein, TELF does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.
The materials may contain inaccuracies and typographical errors. Product specifications may not be exactly as they appear on your screen. Products pictured may not be available for purchase in all geographic areas. TELF does not warrant the accuracy or completeness of the Materials, the availability of the products, or the reliability of any advice, opinion, statement or other information displayed or distributed through the Site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. TELF may, but shall not be required to, update the materials and/or correct any errors or omissions in any portion of the site. TELF may make any other changes to the Site, the materials and the products, programs, services or prices (if any) described in the Site at any time without notice.
This Site, the information and Materials on the Site, and the software made available on the Site, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, noninfringement, or fitness for any particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.
As a convenience to you, TELF may provide, on this Site, links to Websites operated by other entities. Any reference made by the Website to any specific commercial product, process, or service (or provider of such product, process or service) by trade name, trademark, hyperlink, or otherwise, does not constitute or imply an endorsement, recommendation, or favoring by TELF. Content on the Website may be provided by third parties and users. Any opinions, advice, statements, services, offers or other information expressed or made available by third parties, including information providers, users or others, are those of the respective author(s) or distributor(s) and do not necessarily state or reflect those of TELF. If you use these sites, you will leave our Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. TELF makes no warranty or representation regarding, and does not endorse, any linked Websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that TELF sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of TELF or any of its affiliates or subsidiaries.
Information Provided by You
TELF reserves the right, in its sole discretion, to modify, add or remove any portion of these terms and conditions in whole or in part, at any time, without notice. Your continued use of the Site after any changes to these terms and conditions are posted will be considered acceptance of those changes.
TELF may terminate, change, suspend or discontinue any aspect of the TELF Site, including the availability of any features of the Site, at any time. TELF may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. TELF may terminate the authorization, rights and license given above and, upon such termination, you shall immediately destroy all Materials in your possession or under your control.
Intellectual Property Rights
Please note that any product, process or technology described in the materials on this Website may be the subject of intellectual property rights reserved by TELF and are not licensed hereunder.
Trademarks of other parties are identified on the Site wherever possible and TELF acknowledges their rights.
TELF logo may not be used in advertising or publicity pertaining to the distribution of any information in the Materials from this Site without the express written consent of TELF.
Disclaimer and Limitation of Liability
The information contained in this site is provided to you "as is," for your internal informational purposes only, without any representation or warranty of accuracy or completeness of information or other warranty of any kind, including any implied warranty of quality, merchantability, fitness for a particular purpose, or non-infringement. In no event will TELF be liable to any party for any direct, indirect, incidental, special or consequential damages for use of this website or reliance upon any information or material accessed via it or any other hyperlinked website including, but not limited to, damages arising from loss of profits, business interruption, or loss of data, even if TELF is expressly advised about the possibility of such damages, to the fullest extent allowable by law.
Anyone intending to use the products identified and described on this site or the information or specifications provided on this site concerning such products should before using the products be satisfied that the products are suitable for the intended use and meet all appropriate and applicable safety and health standards. The products identified and described on this Site will perform to any expressly indicated specifications only when properly used, and the user, not TELF, is responsible for the proper use of the products.
TELF reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the Site. TELF may make any other changes to the site, the materials and the products, described in the site at any time without notice. Some states do not allow the limitation or exclusion of implied warranties, so the above limitations or exclusions may not apply to you. You may have other rights, which may vary from state to state.
You agree to indemnify and hold TELF, its parents, subsidiaries, affiliates, directors, officers and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, the use and/or misuse of the products identified and described on this Site, the violation of this Agreement by you, or the infringement by you of any intellectual property or other right of any person or entity.
International Users and Choice of Law
This Site is controlled, operated and administered by TELF from its offices within the United States of America. TELF makes no representation that materials at this site are appropriate or available for use at other locations outside of the United States and access to them from territories where their contents are illegal is prohibited. You may not use the Site or export the Materials in violation of U.S. export laws and regulations. If you access this Site from a location outside of the United States, you are responsible for compliance with all local laws. These Terms and Conditions of use shall be governed by the laws of the State of Oregon, without giving effect to its conflict of laws provisions. Any dispute arising out of or in connection with these terms and conditions or your use of the Site shall be adjudicated exclusively in the state or federal courts of the State of Oregon, and you hereby consent to the personal jurisdiction and venue of such courts.
TELF reserves the right, at its sole discretion, to modify, add or remove any portion of this Agreement in whole or in part, at any time. Changes in this Agreement will be effective when notice of such change is posted. Your continued use of the Site after any changes to this Agreement are posted will be considered acceptance of those changes.
TELF may terminate, change, suspend or discontinue any aspect of the TELF Site, including the availability of any features of the Site, at any time. TELF may also impose limits on certain features and services or restrict your access to parts or the entire Site without notice or liability. TELF may terminate the authorization, rights and license given above and, upon such termination, you shall immediately destroy all Materials.
TELF welcomes anyone to the farm who wishes to take photographs for their own personal use. We do not charge a fee for photographs which are taken for private use during our usual opening hours. If, however, you wish to arrange for a private photo shoot outside of our usual opening hours, and you would like exclusive access to the lavender fields, then we do make a charge. We also request that we may be allowed to use some of these professional photographs in our marketing material with full accreditation, without charge.