English Lavender Farm Easy Returns Policy
We hope that you will enjoy your lavender products and that there will be no need or desire to return them; however, we recognize that sometimes things don’t always run to plan and we want you to be happy. We will allow you to return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is as a result of our own error (ie the product was defective or we sent you the wrong product).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
If you need to return an item, please email us for an authorization code. We will notify you via e-mail of your refund once we've received and processed the returned item.